MailMunch is a suite of email collection and email marketing solutions (“MailMunch” or “Services”). Your privacy and protection of information you share with us while using our Services is very important to us.
What information does MailMunch gather?
Information users provide to us:
These are voluntary submissions made when creating an account on MailMunch or through your use of the Services, such as name and email address provided during registration and form submissions, or payment information provided during purchases. Please understand that when you sign into MailMunch or post or upload any content, your information is not anonymous to us.
Information we collect when users interact with MailMunch:
We keep track of user interactions with our Services, such as visiting a web page, clicking a button, and choosing a form. Also, when users access our Services, we may collect information about their access method (such as hardware and software attributes), location, IP address, and pages they visit. In addition, we store certain information from their browser using “cookies”. (For more on cookies, please see the section "What are cookies?")
Information we receive from third parties:
We do not own or operate any third-party services offered that you may use or interact with through our Services (collectively, “Third Party Services”). Whenever you visit, use or interact with a Third Party Service, we may receive information from them, including information about actions you take and Content you post on that service. Why does MailMunch gather information about me?
Why does MailMunch gather information about me?
What are cookies?
MailMunch may place a text file called a "cookie" in the browser files of your computer. These cookies help us make MailMunch easier to use, to make our advertising better, and to protect both you and MailMunch. For example, a cookie may be used to store or "remember" your Member login information (but not your password) so that you are not required to manually log into the site at every visit. You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use some of our Services.
Notwithstanding any other provision, we partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising to you or your business. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications, and we may share personal information with them if you have submitted such information to us, such as your name, postal address, email address, or device ID. Our partners may link the hashed or obfuscated personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information. Our partners use this information to recognize you across different channels and platforms, including but not limited to, computers, mobile devices, and Smart TVs, over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver an ad to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalized marketing email to you based on the fact that you visited a particular website. Your data may be transferred outside of the country from which it was originally collected. To learn more about interest-based advertising in general and to opt out, please visit http://www.aboutads.info/choices. To opt-out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
For more information, please see the section "What about third party advertisers and links?"
What about third-party advertisers and links?
Ads appearing on the Services may be delivered to you by Google Ad Manager, DoubleClick, or other advertising partners. Information about your visits to this site, such as the number of times you have viewed an ad (but not your name, address or other personal information), is used to serve ads to you. For more information about these partners, their cookies, and how to "opt-out," please follow the links below.
- Network Advertising Initiative (NAI)
- Google Ad Manager
How secure is my information?
MailMunch uses commercially reasonable physical, electronic, and procedural measures to safeguard any information in our possession against loss, theft and unauthorized use, disclosure or modification. We limit access to personal information about you to employees whom we believe reasonably need that information to provide support, products, or services to you or to fulfill their roles within our organization.
Although we have established and maintain security procedures to protect your personally identifiable information, please be aware that no security measures are perfect or impenetrable. You can reduce the risk of unauthorized access to your information by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up-to-date antivirus software.
Please report any security violations to us on this automated form.
As creator of the contact lists and associated email campaigns, you are considered the data controller within the meaning of the GDPR, and MailMunch is acting only as a data processor. In this capacity, you are responsible in particular for:
a) Making all the declarations necessary to the relative data protection authority, b) complying with all current regulations in force, including the data protection laws, c) obtaining the explicit consent of the persons concerned when collecting their personal data, d) ensuring your authority to use the personal data collected in accordance with the defined end purposes and refraining from any unauthorised use.
What control do I have over my information?
As a registered Member, you may modify or update your personal account information at any time by logging into your account. Should you desire to do so, you may also delete and close your MailMunch account at any time by contacting our support team. Note that removed or deleted information may persist in backup copies for a reasonable period of time.
In accordance with the French Data Protection Laws, the European General Data Protection Regulation 2016/679 (GDPR) and California Consumer Privacy Act (CCPA) you have a right of access, correction and removal of your personal data which you may exercise by sending us a support ticket at https://www.mailmunch.com/contact. Your requests will be processed within 14 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
You are also able at any time to modify personal data by logging in and going to the "Account" section.
How is information shared?
MailMunch will not share your personally identifiable information with others except as described herein and in limited circumstances where we believe such sharing is reasonably necessary to offer the Services, legally required, or permitted by you. For example, we may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the Services at a co-location facility for servers, to send out email updates about the Services, to remove repetitive information from our user lists, to process payments for products or services, or to provide search results or links (including sponsored links). In connection with these offerings and business operations, our service providers may have access to your personal information for use for a limited time.
Where we utilize third parties for the processing of any personal information, we implement reasonable contractual and technical protections limiting the use of that information to the MailMunch-specified purposes. We may store personal information in locations outside the direct control of MailMunch (for instance, on servers or databases co-located with hosting providers).