We created several new tools, forms, and support processes to help creators and their businesses get and stay compliant with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).
Forms and Assistance
Data Processing Agreement
Our Data Processing Agreement (DPA) offers contractual terms that meet GDPR/CCPA requirements and reflect our data privacy and security commitments to our customers. Each customer processing personal data on behalf of individuals is now able to sign this data processing agreement here.
Own Your Data
As a consumer, you have full control of your data that we have on you. You can choose to view, correct or delete any data that we have on you. You can initiate this process here.
Right to be Forgotten
Each of your subscribers has the right to erasure (or the right to be forgotten), meaning they can contact you and we will delete all of their personal data from our systems. You can initiate this process on behalf of your customers here.
Getting an audit notice can be a scary process as you try to get all the necessary data together. If that happens to you, we want you to know we have your back and will get you any data we have that can help you comply with the audit. Just fill out this form to get in touch with our audit concierge team.
Privacy Shield Certified
We have filed for our Privacy Shield Certification so that we are able to process data in compliance with EU regulations.
Proof of Consent
You can see full proof of subscriber consent on the subscriber's page. It includes:
- A timestamp of subscriber consent (time, date, location)
- The source of the opt-in (website, social media, etc.)
- IP Address of the subscriber at time of opt-in
The double opt-in process includes two steps. In step 1, a potential subscriber fills out and submits your online signup form. In step 2, they'll receive a confirmation email and click a link to verify their email, which is added to your MailMunch list.
If you have questions on how best to implement these new features, drop us an email at firstname.lastname@example.org or contact us.